Terms of service

Last updated: April 1, 2026

1. Overview

These Terms of Service govern your use of safehavendetector.com and the purchase of Haven products. By placing an order, you agree to these terms.

2. Products

Haven CO & Gas Detectors are sold as home safety devices. Results may vary depending on installation location and home configuration. We recommend following all installation instructions included with the product.

3. Pricing & Payment

All prices are in USD. We accept Visa, Mastercard, and American Express. Payment is processed securely at checkout. We reserve the right to modify pricing at any time without notice.

4. Shipping

We ship to the United States only. Orders are processed within 1-3 business days. Delivery takes 7-12 business days via SF Express. Tracking information will be provided by email once your order ships.

5. Returns & Refunds

Please refer to our Return & Refund Policy for full details. We offer a 99-day money-back guarantee and a Lifetime Guarantee on all products.

6. Limitation of Liability

Haven detectors are designed to assist in detecting CO and gas levels. They are not a substitute for professional safety equipment or emergency services. Haven LLC shall not be liable for any damages resulting from the use or inability to use the product beyond the purchase price paid.

7. Intellectual Property

All content on safehavendetector.com including text, images, and branding is the property of Haven LLC and may not be reproduced without written permission.

8. Privacy

We collect only the information necessary to process your order. We do not sell your personal data to third parties. Please refer to our Privacy Policy for full details.

9. Governing Law

These terms are governed by the laws of the State of Delaware, United States.

10. Contact

For any questions regarding these terms, contact us at support@havendetector.com